Text:  343 . 463 . 8787
Call:  613 . 836 . 8787

Email:  info@skvh.ca

Web:  www.skvh.ca

Genuine complaints / concerns / issues : email here.

Unit 9C - 5373 Fernbank Road, Stittsville, ON, K2S-0T7

 

[ SECTION N ]
BOOK GENERAL OR EMERGENCY APPOINTMENT - PET NOT SEEN BEFORE

* To avoid any delays with your pet's appointment, please fill out 2 forms (line 1 & line 3) as both are mandatory.

  1. New Patient Registration Form

  2. Text us at 343-463-8787 and we'll book an appointment for you

  3. Check in online & fill Appointment Intake Form before you show up for the appointment

  4. Read cancellation policy below

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[ SECTION X ]
BOOK GENERAL OR EMERGENCY APPOINTMENT- PET SEEN BEFORE

Please fill out this form for every appointment

  1. Check in online & fill Appointment Intake Form before you show up for the appointment

  2. Read cancellation policy below

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[ SECTION M ]
MEDICATION REFILLS

  • Text 343-463-8787

  • Include pet's name, your first and last name, the medication that your pet needs.

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[ SECTION F ]
ORDER FOOD ONLINE

For online payments, recurring orders and home delivery - click here

For ordering and picking up at the store, please text 343-463-8787 and pay by e-transfer to info@skvh,ca (mention your first and last name as well as the patient's name).

  • Order by text, pay by e-transfer & pick up in store = + $0

  • Home delivery without signatures= +$ 6

  • Home delivery with signatures= +$12

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[ SECTION S ]
BOOK SURGERY

The pet must be already registered with us. If not registered, fill out New Patient Registration Form.

  1. Text 343-463-8787 and tell us what surgery you are trying to book for

  2. Send an e-transfer of $295 to info@skvh.ca. Add your name, your pet's name and your active phone number in the message.

  3. Copy & text the reference number to us at 343-463-8787

  4. Read cancellation policy below.

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CANCELLATION POLICY

  • Cancelling or postponing a consultation / exam appointment: Cancellation fee is equal to the cost of the consultation fee that you are booking for. It will be charged if less than 3 business days' notice is provided for cancelling or rescheduling. No cancellation fee charged if you cancel 3 business days before the scheduled appointment.

  • Cancelling or postponing a surgery appointment: $295 fee if less than 10 business days' notice provided. No cancellation fee charged if you cancel 10 business days (14 regular days) before the scheduled surgery. A deposit of $295 is required to book any surgery.

  • The deposit reserves your spot and acts as the cancellation fee as well.

  • An appointment can only be cancelled after talking to a staff member on the phone. Any voicemails, emails or text messages cannot be used to cancel an appointment or surgery. A cancellation fee invoice will be sent to you and then to collections if not cancelled in a proper manner. No exceptions.

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TIMINGS

Monday : Closed

Tuesday : 8-6

Wednesday : 8-6

Thursday : 8-6

Friday : 8-6

Saturday : 8-5

Sunday : Closed

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EXPERIENCE

Our team has extensive experience in handling emergencies, complicated cases, performing a wide range of services, performing dentistries and in setting up an overall life plan for your pet so that your pet is happier & lives longer.

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