Text:  343 . 463 . 8787
Call:  613 . 836 . 8787

Email:  info@skvh.ca

Web:  www.skvh.ca

Genuine complaints / concerns / issues : email here.

Unit 9C - 5373 Fernbank Road, Stittsville, ON, K2S-0T7

 

[ SECTION N ] BOOK GENERAL OR EMERGENCY APPOINTMENT - PET NOT SEEN BEFORE

Please fill both of these forms our for each pet.

  1. New Patient Registration Form

  2. Text us at 343-463-8787 and we'll book an appointment for you

  3. Appointment Intake Form

  4. Read cancellation policy below

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[ SECTION X ] BOOK GENERAL OR EMERGENCY APPOINTMENT- PET SEEN BEFORE

Please fill out this form for every appointment

  1. Appointment Intake Form

  2. Read cancellation policy below

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[ SECTION M ] MEDICATION REFILLS

  • Text 343-463-8787

  • Include pet's name, your first and last name, the medication that your pet needs.

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[ SECTION F ] ORDER FOOD ONLINE

We've transitioned to an online food ordering system. Click here to order food online.

  • Pick up in store = $ 0

  • Home delivery without signatures= $ 6

  • Home delivery with signatures= $ 12

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[ SECTION S ] BOOK SURGERY

The pet must be already registered with us. If not registered, fill out New Patient Registration Form.

  1. Text 343-463-8787 and tell us what surgery you are trying to book for

  2. Send an e-transfer of $295 to info@skvh.ca. Add your name, your pet's name and your active phone number in the message.

  3. Copy & text the reference number to us at 343-463-8787

  4. Read cancellation policy below.

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CANCELLATION POLICY

  • Cancelling or postponing a consultation / exam appointment: $95 fee if less than 3 business days' notice provided. No cancellation fee charged if you cancel 3 business days before the scheduled appointment.

  • Cancelling or postponing a surgery appointment: $295 fee if less than 10 business days' notice provided. No cancellation fee charged if you cancel 10 business days (14 regular days) before the scheduled surgery. A deposit of $295 is required to book any surgery.

  • The deposit reserves your spot and acts as the cancellation fee as well.

  • An appointment can only be cancelled after talking to a staff member on the phone. Any voicemails, emails or text messages cannot be used to cancel an appointment or surgery. A cancellation fee invoice will be sent to you and then to collections if not cancelled in a proper manner. No exceptions.

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TIMINGS

Monday : Closed

Tuesday : 8-6

Wednesday : 8-6

Thursday : 8-6

Friday : 8-6

Saturday : 8-5

Sunday : Closed

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EXPERIENCE

Our team has extensive experience in handling emergencies, complicated cases, performing a wide range of services, performing dentistries and in setting up an overall life plan for your pet so that your pet is happier & lives longer.

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